In some cases, the problem is with programming the systems, such as with the overly complicated menus in Honda’s system, or the overly sensitive and awkwardly placed touch screen in Lexus vehicles. Voice activation also has its problems, as many vehicle owners have found. At other times, the information coming from the systems. For example, a Fast Company article by Meredith Broussard relates the troubles of a Kansas farmer whose location has become the default when a cartographic database fails to find the real answer. In addition, Michelle Lou reported on CNN and elsewhere about an incident in June of 2019, when almost one hundred drivers trying to negotiate their way around construction ended up in a muddy field instead of the airport in Denver, Colorado.